It was a pleasure to meet you and Erica today. I loved my whole experience.
For a living, I do healthcare marketing and communications. And the patient experience, particularly in the ambulatory setting is my specialty. If I was a secret shopper of your practice, you would have received the highest marks.
I will tell my world about you.
I look forward to continuing my skin care with you and your wonderful staff.
All my best,
I was shedding a massive amount of hair for about 6 months. I visited my internist who referred me to a dermatologist in my health care plan. It took three months for me to get an appointment, meanwhile my hair loss continued. At my appointment, the doctor spent 5 minutes with me after waiting months to be seen! I was recommended to Dr. Burgess by a colleague at work. Not only could I get an appointment within two weeks of calling, she spent more than 30 minutes with me, did blood work and found out that my thyroid was the cause. I was so happy to find out the reason for my hair loss and was treated for my thyroid problem. Now my hair is healthy again and the shedding stopped. Thank you Dr. Burgess and Staff from preventing me from going bald.
I called The Center for Dermatology to schedule an appointment with Dr. Burgess. I was given an appointment the very next day! At first I thought maybe she is new to dermatology since I didn’t have to wait for 3 months for an appointment. I Googled her and found out that she was very experienced. Once at my appointment I told the staff that I almost cancelled my appointment because I thought she was inexperienced and questioned to why I can get an appointment right away at the Center for Dermatology when there is a 3 months wait list elsewhere. I was told they confirm scheduled appointments to see if anyone would not be able to keep their appointment in order to free up time for another patient-Makes sense to me!
My acne was out of controlled. I kept being prescribed the same medications from dermatologist to dermatologist. At Dr. Burgess’ office, they asked me to bring all my medications and skin care products. Finally, I was prescribed a new skin care regimen and prescriptions that worked for me.
I had a very painful ingrown toenail on my big toe. I called The Center for Dermatology and I was able to get an appointment the same day. They listened to my concern needing to be seen immediately and I was given one of their emergency appointments.
I started going to Dr. Burgess several years ago. She has helped me with numerous skin issues. She has had many solutions to my concerns. I listen because she looks fabulous and has gorgeous skin!
Dr. Burgess has designed skin care lines and is an expert on ingredients. She taught me what to look for in skin care products since I have a lot of allergies and sensitive skin.
I thought I had lost my hair permanently. The treatments Dr. Burgess prescribed for me really worked! Amazing products.
I always have the best experience when I see the doctors and staff at The Center for Dermatology. Everyone is welcoming, helpful and genuinely nice and cordial.
My hair was coming out more and more, each day. I visited a dermatologist near my home, in Virginia. Basically, I was told my hair loss was primarily due to (old) age. I was given some medication, but it didn't help. I finally bought a big wig. One day, my husband saw Dr. Burgess on TV (Channel 4 @noon), and he suggested I make an appointment with her. He was very excited! I made the appointment, and have been seeing Dr. Burgess since September 2011. As of today ( Feb 27,2015) My hair has grown back (on top), and I now have hair on the edges of my face, where it has always been nearly bald. I recommend Dr. Burgess to everyone! She is thorough, patient, and specific. Thanks for everything. P.S. – Dr. Burgess also has a phenomenal staff!
I was extremely pleased to be seen today, since I only called this morning! Additionally staff was extremely pleasant and professional, and Dr. Burgess is the ultimate professional, very knowledgeable and easy; the best "bedside" manner! Awesome experience!
I had a fantastic experience with Dr. Burgess this morning. After suffering a bout of major perioral-periorifice dermatitis (read: red, itchy rash all over face and neck), I was referred by Dr. Burgess by the GW Student Health Center. Even though I was not an existing patient, her office gave me an 8:30a time slot for the next morning when I said it was urgent.
When I arrived, I got there about 10 minutes early to leave time for paperwork, etc. The office is clean, very modern, excellent reading material. Her receptionist did not bat an eye at my rash when he handed me the new patient forms, and I was seen promptly at 8:30.
The PA was friendly, warm, and attentive, and I saw Dr. Burgess after a brief history with the PA. Dr. Burgess was great -- very sweet, reassuring, and direct with her recommendations. They gave me samples of some sensitive-skin sunblock to use, and there is a CVS right across the street where I could get scripts filled. The office only accepts Medicare, but I got a detailed receipt for reimbursement to my private insurance. I will definitely return if I need dermatological care again.
Everyone here is awesome!
I had a mole that started to really hurt, and I had a relative recently diagnosed with skin cancer. I did the stupid thing and tried to diagnose the mole myself. I called the next morning freaked out and they were able to get me an appointment the next morning with one of other ladies.
The women sat me down and kindly and went through all my concerns and questions. She had the doctor take a look at the mole as well, and removed it right away. I am a big baby when it comes to pain, but they were extraordinarily kind. I looked like I was about to faint, and they went above and beyond to take care of me.
When the results came in, the Doc called me personally to let me know everything came back in the clear. Again, patient and answering my questions.
When I went to get my stitches out, I was again treated well. Everyone from the front staff to the top Doc was great. I went through a really scary few weeks thousands of miles away from family. These people made me feel safe and cared for.
~ Christina F.
RealSelf Patient Reviews of Cheryl M. Burgess, MD, FAAD
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